Frequently Asked Questions
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As a newborn care specialist, we provide a range of services including newborn care support, breastfeeding assistance, emotional support for parents, light household chores, and guidance on postpartum recovery.
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The length of our stay depends on the needs and preferences of each family. We offer both short-term and long-term support, ranging from a few days to several weeks or even months.
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We have families book as little as 2 days a week to having someone live in 24/7. Every family’s needs are different and we work hard to find your family the perfect fit. We recommend a minimum of 2 days/nights booked a week with a minimum of 10-hour shifts overnight and 6-hour shifts during the day.
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Services can range anywhere from $45+ an hour depending on the type of service, how many babies, and location. We offer different ways to pay, including our gift registry! To get a better idea, please fill out the Contact Us form and we can give you an individualized quote and a breakdown of services.
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Absolutely! We offer overnight support to help parents get much-needed rest while we take care of the baby’s needs, including feeding, diaper changes, and soothing.
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The safety of the baby is our top priority. We follow best practices in newborn care, including safe sleep guidelines, proper hygiene practices, and maintaining a clean and sanitized environment. We are trained in infant CPR and first aid, ensuring that we can respond to any emergencies if they arise.
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At Moonlight Nurturer, we carefully screen every member of our team to ensure they meet the highest standards of professionalism, safety, and newborn care.
Our Newborn Care Specialists (NCS) have completed a recognized newborn care certification through either the Newborn Care Specialist Association (NCSA) or CACHE. We value formal education combined with hands-on experience caring for newborns and supporting families.
Before joining our team, each caregiver is required to have:
A current Newborn Care Specialist certification through the NCSA or CACHE (for NCS positions)
Current Infant & Adult CPR certification
Child abuse clearances
Criminal background clearances
A background check
A thorough screening and interview process
A minimum of two professional references that are personally contacted and verified by our agency
We understand that inviting someone into your home and trusting them with your newborn is a significant decision. That's why we are committed to providing qualified, compassionate professionals who meet our standards for safety, integrity, and excellence in newborn and postpartum care.
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To book our services, simply fill out the form on the contact page and we will reach out to you within 24 hours. We can discuss your needs, availability, and any specific questions you may have to ensure you are taken care of!
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Moonlight Nurturer provides overnight newborn care and postpartum support to families throughout Pittsburgh and surrounding communities. While we are based in the Pittsburgh area, our Newborn Care Specialists serve families across many communities throughout Western Pennsylvania, including:
Pittsburgh, Mt. Lebanon, Carnegie, Bridgeville, Bethel Park, Upper St. Clair, South Hills, Washington, Canonsburg, Peters Township, Greensburg, Murrysville, Monroeville, North Hills, Cranberry Township, Wexford, Mars, Butler, Zelienople, Beaver, Sewickley, and surrounding areas.
If you are outside of these areas, please reach out. Depending on availability and location, we may still be able to provide support or help you determine what options are available to your family.
For families who are not located near Pittsburgh, virtual newborn support is also available, allowing Moonlight Nurturer to support families beyond the Pittsburgh area.